When the machine arrived, it was somewhat disassebled. I am still putting it together. All the parts seem to be there. The quality of the workmanship is excellent. I have ordered and imported other machines from China and have not had as good of quality as in this bottling line. The only down side of the whole bottling line is that it does not fit in the space that it was originally designed for. A 2 ft "splice" piece was added to go from the bottler to the labeler making it just to large to fit the building space I have. I will have to extend my building in order for it to fit. I a looking forward to starting it up soon. Quality: Excellent Delivery: Pretty good. Overseas hauler was late....tarriffs Design: Good Service: Great